Home     F.A.Q

F.A.Q

Q1:Are you a manufacturer or trader?

A:Factory + trade (mainly factories, at the same time, we operates other related products)

 

Q2:Can we visit your factory?

A: Sure,welcome at any time,seeing is believing

 

Q3: What's the MOQ of trial order ?

A:No limit,We can offer the best suggestions and solutions according to your condition.

 

Q4: Do you accept OEM?

A: Yes, we can do OEM.

 

Q5:Which payment terms are you accept?

A: T/T,LC,Western Union,moneygram,Paypal are available for us.

 

Q6:.After an order is placed, when to deliver?

A: 15-25 days

 

Q7:Is your company accept customization?

A: We have own factory and excellent technical team, and we accept OEM service.

 

Q8: How about your company's certification?

A: SGS,ISO9001 and Test Report,also we could apply other necessary certification.

 

Q9:How to solve the quality problems?

A: If the products are not conform to customer samples or have quality problems, our company     will be responsible to make compensation for it.

 

10:How are your products' quality?

A: The products will be strictly inspected before shipment, so the quality could be guaranteed.

 

Q 11:What is the service life of your bricks?

A: The service life of different bricks is unlike.It also depends on your using condition and method.

 

Q12: What time I can contact you ?

A: We will service you in 7*24h.